Yellow Van, operated by Serve IT & Services Private Limited, is committed to protecting your privacy. Our driver app collects location data to enable parents to track the bus location. This data is collected even when the app is closed or not in use to ensure real-time tracking. The information collected is used solely for the purpose of providing this service and will not be shared with third parties without your consent. This privacy policy outlines how we handle your personal data, ensuring that your information is kept secure and used appropriately.

Information We Collect:

Yellow Van collects various types of information in connection with the services we provide. This includes:

Personal Information: We may collect personal details such as your name, contact number, email address, and home address when you sign up for our services.

Location Data: Our driver app collects precise location data to enable real-time tracking. This data is collected even when the app is closed or not in use.

Usage Data: We collect information about how you use our app and services, including access times, app features used, and interactions within the app.

How We Use the Information:

To Provide Services: We use your information to provide, maintain, and improve our services, including tracking the location of school vans in real-time.

To Communicate: We use your contact information to send you updates, notifications, and other communications related to our services.

To Enhance Security: We use the information collected to enhance the safety and security of our services for all users.

Sharing of Information:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf.

For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

Data Security:

Yellow Van is committed to ensuring the security of your personal data. We implement various security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our databases or that your information will always remain secure.

Data Retention:

We retain your personal information for as long as necessary to provide you with our services and for legitimate business purposes. If you request deletion of your data, we will take reasonable steps to delete your personal information, except where we are required to retain it by law.

Your Rights:

You have the right to access, update, or delete your personal information at any time. You can also object to the processing of your data or request that we restrict its use. To exercise these rights, please contact us at the provided contact details.

Children's Privacy:

Yellow Van services are intended for use by parents and guardians. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information promptly.

Changes to this Privacy Policy:

Yellow Van may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Serve IT & Services Private Limited

Email: yellowvanind[at]gmail[dot]com

Phone: +91-9818882175